Communication
We are proud of our approachability here at Rolvenden and we are ready to listen to any questions, concerns or feedback you may have. You will see below the different options to find the most effective pathways to follow for different topics.
You will see below contact blocks, which are intended to cover most scenarios. However we recognise that in a school environment occasionally unusual things can happen and would ask you to use your own discretion in these circumstances. In the event that you feel an issue has occurred which warrants further investigation, please refer to our complaints policy.
When speaking with teachers and staff, please remember to always be kind. We understand that sometimes events frustrate parents but our staff are dedicated to ensuring your children receive the highest quality learning and are always happy to meet with you to discuss events in more detail.
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Safeguarding
Learning / Curriculum Questions
FOR TOPIC(S) which are likely to not require further action to be taken by the school:
Please speak to your child’s class teacher by Class Dojo or on the playground at the beginning/end of day.
Topic(s) are confidential or are likely to require action to be taken by the school:
Please make an appointment to speak with your child’s class teacher at a mutually convenient time.
Should you wish to talk in more detail about either of the above topics please make an appointment with the Headteacher.
Special Edicational Needs
You have initial concerns regarding your child and their SEND requirements or you would like updates on your child’s progress.
Please make an appointment to speak with your child’s class teacher at a mutually convenient time.
You would like to update us about your child’s SEND status
Please make an appointment to speak with the SENCO (and class teacher).
You would like to discuss the topic in more detail
Please make an appointment to speak with the Headteacher
School Events (Sporting, Drama etc.)
1. Please speak to the organiser by Class Dojo or on the playground at the beginning/end of day.
2. (If required) Please make an appointment to speak with the organiser at a mutually convenient time.
3. (If required) Please make an appointment to speak with the Headteacher.
Admin - Absence, Non-Attendance at Club etc.
Please use Class Dojo to message both the office and the class teacher/organiser.
Absence not covered in our attendance policy as authorised – please lease contact the Headteacher in writing
Admin - Club Sign Up, Uniform, General Day-to-Day
Please use Class Dojo to message the office or come in to speak in person.
Any other questions?
If you have any other questions, or would like to book an appointment to visit our Small School which makes a BIG DIFFERENCE, please contact our helpful and friendly office team by emailing rpsoffice@rolvenden.kent.sch.uk or by phoning us on 01580 241444.
We look forward to hearing from you!
